Shipping Policy
This store is operated by Jarri Lights which is the subsidiary of Syed Group Pty Ltd. This shipping policy, together with our Terms and Conditions, govern Jarri Lights’s relationship with you in relation to your use of this website.
DELIVERY TIMEFRAMES
We offer two shipping methods for your convenience:
- Economy Shipping Method:
Delivery Time: 5-8 business days
Cost: Free Shipping
(Minimum Order Value $50)
- Standard Shipping Method:
Delivery Time: 3-4 business days
Cost: Flat fee of $9.90
Please note that delivery times are estimated and may vary depending on factors such as location and shipping carrier delays. We strive to ensure timely delivery of your orders and appreciate your patience. If you have any questions or concerns regarding shipping, please feel free to contact our customer support team.
We aim to ship all orders within 1-2 business days. During busy sale periods there may be a delay in processing your order due to an increase in order volumes. Although, we inform our customers if any unusual delay is expected.
Orders are not dispatched on weekends or Victorian Public Holidays.
Once your parcel has left our warehouse, we have no control over it. Jarri Lights is not responsible for delays caused by carriers. Delays can occur due to busy holiday periods, public holidays and extreme weather.
Unfortunately, we are not able to guarantee a delivery date, it depends on courier service.
If you have not received your order within the delivery time frames, please contact us at accounts@jarrilights.com or chat with us. To ensure we’re able to assist you quickly, please provide your order number.
BILLING & SHIPPING DETAILS
We charge flat rate for shipping; this flat rate is different for various products depends on their weight and volume.
Before you confirm your order, please double check your Shipping details are correct. All fields marked with an asterisks (*) are mandatory, including phone number.
By default, we choose the option of Leave At Safe Location, to courier services. If you do not want to choose this, please write in the order note.
If your item is returned to us due to incorrect or incomplete shipping details provided by yourself or unavailable receiver, you may be liable for additional postage costs.
CONTACT US
If you have any questions or concerns at any time about our shipping policy, please contact us.