FAQs

 

What is your return policy?

We have a straightforward return policy, allowing for returns within 30 days for a full refund or exchange, ensuring a satisfactory shopping experience. For specifics, please refer to our Refund Policy.

 

How can I contact customer service?

You can reach our customer service team via phone, form or email. Our dedicated team aims to address all inquiries and concerns promptly, typically within a few hours.

In which currency will I be charged?

All transactions are processed in USD.

What payment methods do you accept?

Our accepted payment methods include Visa, American Express, Mastercard, Union Pay, JCB, Discover, PayPal, Elo, Sop Pay, Google Pay, Apple Pay and Diners Club.

How will I know if my order is placed successfully?

Upon successful order placement, you will receive a confirmation email.

Is my personal information secure on your website?

Security is a top priority. We utilize SSL encryption to protect all personal data. Credit card information is not stored post-transaction, ensuring your details remain confidential.

Does The Jarri Lights offer a quality guarantee for each and every item sold?

Absolutely! If you find any product flaws, do let us know immediately away! We go above and above to give you the best shopping experience we can. Simply get in touch with us, and we'll handle it!